Terms

These Terms of Service explain how Film Permits Nepal works with production clients and what each side is responsible for. Film Permits Nepal is an independent, privately owned production-support service based in Kathmandu. We are not a government office, we are not a permit-issuing authority, and we do not hold any official power to grant, refuse, or accelerate any permit, licence, or location access. We help productions prepare, organize, and coordinate the paperwork that a filming project in Nepal typically needs, and we help you engage with the right people through a clear and orderly process.

Please read these terms carefully before you engage us. By sending us information, briefing us on your production, accepting a scope proposal, or asking us to begin work, you agree to the terms set out on this page as they apply to your engagement. Where we prepare a separate written scope or engagement note for your project, that document works alongside these terms and describes the specific tasks, deliverables, and fees agreed for your production.

Nothing on this page is legal advice, and nothing here should be read as a promise of a particular regulatory outcome, cost, or timeline. Regulatory requirements in Nepal can change, and the exact rules that apply to your production depend on your locations, your activities, your equipment, and the people involved. Any specific requirement, fee, or authority is confirmed against current official sources during your review rather than assumed from this page. If any part of these terms is unclear, contact us before you proceed and we will explain how it applies to your situation.

Scope of service

Film Permits Nepal provides production-support services. In plain terms, we help foreign and domestic productions understand what a filming project in Nepal typically involves, we help you assemble and check the documents that are usually required, we prepare application materials in an orderly and readable form, and we coordinate the practical steps of engaging with the relevant parties. The precise scope for your project is set out in the written proposal or engagement note we prepare for you, and that document controls if there is any difference between it and the general description on this page.

Our standard support activities include an initial review of your production, a structured request for the information and documents we need from you, a gap review that identifies what is missing or inconsistent, preparation and formatting of application materials, coordination of submission steps, and handling of routine clarifications that arise during a review. Where your production triggers additional permissions, for example protected areas, heritage or religious locations, drone operations, or imported equipment, we help you plan and prepare for those separate steps as part of an agreed scope.

What we provide is preparation, organization, coordination, and guidance. We act as your support partner and, where you authorize it, as a point of coordination on your behalf. We do not stand in the place of any authority, and we do not decide any application. Every decision on a permit, licence, location access, or clearance rests entirely with the relevant authority, custodian, owner, or office, and is made according to their own rules and discretion.

Our engagement is limited to the tasks described in your accepted scope. Work outside that scope, including new locations, added activities, extra permission types, or additional production entities, is treated as a scope change and is handled under the scope-change process described later in these terms. We will always tell you when something you ask for falls outside the current scope, and we will confirm any additional fee or timeline effect before we proceed.

We reserve the right to decline or discontinue work that we consider unlawful, unsafe, misleading, or outside our expertise, or where a client asks us to misrepresent facts to any authority or third party. We also may decline requests that would require us to guarantee an outcome, since no honest support service can promise how an independent authority will decide.

Independent and non-governmental status

It is important that you understand exactly what Film Permits Nepal is and is not, because this shapes everything in these terms. We are a private commercial service. We are not a ministry, department, agency, regulator, or any other public body, and we are not an agent or official representative of any such body. We do not issue permits, we do not hold delegated authority to approve anything, and we cannot compel any office to act, prioritize your file, or reach a particular result.

When we describe requirements, processes, authorities, or fees, we are describing our understanding of how things generally work, framed as support and planning guidance. The current, authoritative position on any specific point comes from official sources, and which authority applies to your production depends on your locations and activities. During your engagement we confirm the specific requirements that apply to you against current official information rather than relying on general descriptions.

Because we are independent, we have no ability to guarantee approval, timing, drone permission, location access, protected-area entry, or customs clearance. Anyone who promises those outcomes for a filming project in Nepal is not describing how the system actually works. What we can promise is diligent, organized, honest preparation and coordination, carried out with reasonable skill and care, so that your production is presented clearly and is ready to engage with the relevant parties.

We never present ourselves to any authority as the decision maker, and we never suggest to you that our involvement changes the rules that apply. Our value is in preparation quality, local knowledge of the practical process, clear communication, and orderly coordination, not in any special access or influence. If at any point you feel that our role has been described to you as something more than independent support, please raise it with us so we can correct the impression immediately.

This independence also protects you. Because we are not tied to any single office or outcome, our advice to you is about getting your paperwork genuinely right and your expectations realistic, rather than about steering you toward any particular result. We would rather tell you that an outcome is uncertain, or that a plan carries risk, than let you proceed on a false assumption.

What we do not guarantee

This section sets out clearly the things we cannot and do not guarantee, so there is no misunderstanding later. You should treat any statement we make about outcomes, timing, or cost as planning guidance based on our current understanding, not as a warranty. The final position always rests with the relevant authorities and third parties, and with current official rules.

We do not guarantee that any permit, licence, permission, or clearance will be granted. Approval is a matter for the issuing authority, decided under its own criteria and discretion. We do not guarantee any specific processing time or completion date. Timelines depend on factors outside our control, including how the relevant offices operate, how complete your information is, public holidays and closures, and the nature of your production.

We do not guarantee any specific fee, charge, or total cost. Official fees are confirmed against current sources during your review, and third-party charges such as location fees, protected-area charges, or custodian fees are set by those parties, not by us. We do not guarantee drone flight permission, entry to any protected or heritage or religious location, road or public-space control, or customs clearance for imported equipment. Each of those depends on separate decisions by the responsible parties.

We do not guarantee that requirements will remain unchanged during your project. Rules, forms, contacts, and fees can change, sometimes with little notice, and a change during your engagement can affect what is needed. We do not guarantee the actions, decisions, availability, or timeliness of any third party, including authorities, custodians, property owners, communities, translators, notaries, couriers, or specialists you engage on our recommendation or otherwise.

We do not guarantee that information provided by third parties or found in official materials is complete or free of error at every moment, although we take reasonable care to work from current, credible sources and to flag uncertainty honestly. Where we are unsure, we tell you, and we describe how the point will be confirmed.

What we do commit to is reasonable skill and care, honesty about uncertainty, prompt communication, and diligent preparation and coordination within the agreed scope. That commitment is the substance of our service, and it is what you can hold us to.

Client responsibilities

A permit-support engagement is a shared effort, and a large part of a smooth process depends on you. This section describes what we need from you. Meeting these responsibilities promptly and accurately is the single biggest factor in a project that moves without avoidable delay, and it is a condition of our ability to do our job well.

You are responsible for giving us accurate, complete, and current information about your production. That includes your production entity and its details, your creative materials, your schedule, your locations, your crew and contributors, your equipment, and any special activities such as drone use or work in sensitive areas. If any of this changes, you must tell us promptly, because a change can affect requirements, scope, cost, and timing.

You are responsible for providing the documents we request in the form we specify, including any translations, signatures, notarization, or authentication that a requirement calls for. You are responsible for the truthfulness of everything you submit through us. We prepare and organize materials, but we do not manufacture facts, and we rely on you to stand behind the accuracy of what you give us.

You are responsible for your own legal, tax, insurance, immigration, and travel arrangements, including any visas, work authorizations, or entry requirements that apply to your team. We can flag when something appears to be needed, but we are not your lawyer, accountant, insurer, or immigration adviser, and you should take specialist advice where appropriate.

You are responsible for meeting deadlines we identify, for responding to clarification requests without undue delay, and for making any payments of official fees, third-party charges, and our own fees when they fall due. Late information or late payment can stall a file, and we are not responsible for consequences that flow from delay on your side.

You are responsible for lawful and respectful conduct during your production, including following the conditions attached to any permission you receive, respecting communities, heritage, religious practice, and the environment, and honoring any location agreement. You must not ask us to help present false information to any authority or third party. If you do, we may suspend or end the engagement. In short, you supply the truth and the inputs, and we help you present them well.

Information accuracy and your representations

Because our work is built on the information you give us, these terms include specific representations that you make to us when you engage us and each time you send us material. These representations matter because authorities and third parties rely, through us, on what you provide, and because our own reputation for honest preparation depends on the integrity of the underlying facts.

You represent that you have the authority to engage us and to instruct us on behalf of your production and any entity you name. You represent that the information and documents you provide are true, accurate, and not misleading at the time you provide them, and that you will correct anything that becomes inaccurate. You represent that you hold the rights to any creative materials, scripts, treatments, storyboards, or footage you share with us, and that sharing them with us for the purpose of the engagement does not breach anyone else's rights.

You represent that any consents you provide, for example from contributors, participants, property owners, or communities, are genuine and were obtained properly. You represent that you are not asking us to assist with any activity that is unlawful in Nepal, and that you will comply with the conditions of any permission granted. Where minors, vulnerable people, sensitive subjects, or private individuals are involved, you represent that you have handled consent and safeguarding responsibly.

We are entitled to rely on your information and representations without independently verifying every detail, although we will flag inconsistencies we notice and ask for clarification where something looks incomplete or unusual. If information you provide turns out to be inaccurate, and that inaccuracy causes a delay, a refusal, an added cost, or any other problem, that consequence is your responsibility rather than ours.

If we discover that material information has been withheld or misrepresented, we may pause work while we seek clarification, we may decline to submit or coordinate anything we believe to be misleading, and in serious cases we may end the engagement. We will always explain our concern and give you a fair chance to correct the record, because our aim is an accurate file, not a punitive process. Honest, complete information from you is the foundation that makes everything else in this engagement possible, and it protects you as much as it protects us.

Fees for our services

This section explains how our own service fees work. It does not, and cannot, set out official government fees or third-party charges, because those are not ours to set and are confirmed against current sources during your engagement. Here we deal only with what you pay us for our preparation, coordination, and guidance.

Our fees are set out in the written proposal or engagement note we prepare for your project. Depending on the scope, our fees may be structured as a fixed fee for a defined package of work, as fees tied to particular stages or deliverables, or on another basis we agree with you in writing. We will always tell you the basis of our fee before you commit, and we will not begin chargeable work outside an agreed scope without your approval.

Unless your engagement note says otherwise, our fees are for our professional support only. They are separate from and additional to any official fees, authority charges, location or custodian fees, protected-area charges, translation or notarization costs, courier costs, specialist fees, and any other third-party disbursement. Those third-party amounts are your responsibility, and we describe how they are handled in the next section.

If your production changes, or if you ask for work beyond the agreed scope, additional fees may apply. We handle this through the scope-change process, and we confirm any additional fee with you before we carry out the extra work. We do not spring surprise charges on you, and you are entitled to ask us at any time whether something you are requesting is inside or outside the current scope.

Invoicing timing, payment methods, currency, and any deposit or milestone arrangements are set out in your engagement note or on our invoices. Payment is due by the date stated. If payment is late, we may pause work until the account is brought up to date, since we cannot reasonably continue to commit time and coordination on an unpaid engagement. Any consequence of a pause caused by non-payment, including timeline effects, rests with you.

We aim to be transparent about money at every step. If you are ever unsure what a fee covers, what is included, or what remains a separate third-party cost, ask us and we will explain it plainly before you proceed.

Third-party costs and disbursements

Most filming projects in Nepal involve costs that are not ours and that we cannot control or guarantee. Understanding the difference between our service fee and these third-party costs prevents budgeting surprises, so this section sets out how we treat them. We never invent or assert specific amounts on this page, because the real figures are confirmed against current official and third-party sources during your review.

Third-party costs can include official application or permit fees, charges set by protected-area or heritage or religious custodians, location fees charged by owners or communities, translation, notarization or authentication charges, courier and delivery costs, customs-related expenses for imported equipment, and fees for any specialist you engage, such as a customs agent, fixer, or local liaison. These amounts are set by the relevant party, not by us, and they can change.

Where possible we help you anticipate which categories of third-party cost are likely to apply to your production, so you can build a realistic budget. We frame these as planning categories and cost drivers rather than fixed figures, because asserting a specific amount we have not confirmed would be misleading. When a specific figure is needed, we confirm it against current sources as part of your review, and we tell you clearly when a figure is still to be verified.

Unless your engagement note says otherwise, you pay third-party costs directly, or you fund them in advance so they can be paid on your behalf where a process requires it. We do not absorb these costs within our service fee, and we do not mark them up without disclosure. If we ever handle third-party money on your behalf, we account for it transparently and only for the purpose you have approved.

We are not responsible for the decisions, delays, or conduct of any third party whose cost you pay, including whether they grant a permission, how long they take, or what conditions they attach. Paying a third-party charge does not guarantee any outcome, because the charge and the decision are separate matters, and many charges are payable regardless of the result.

If a third party changes a fee, adds a requirement, or imposes a condition after you have budgeted, that change is a factor outside our control. We will tell you promptly, help you understand the effect, and work with you on the practical response, but the underlying cost and decision remain with that third party.

Regulatory information and no legal advice

Everything we tell you about rules, requirements, authorities, processes, fees, and timing is provided as production-support guidance based on our current understanding. It is not legal advice, and it must not be treated as a substitute for advice from a qualified lawyer or other licensed professional where your situation calls for that. This distinction is not a formality; it reflects the real limits of what a support service can responsibly claim.

Regulatory requirements in Nepal can change, and the rules that apply to a given production depend on the specific mix of locations, activities, equipment, entities, and people involved. For that reason we describe requirements conditionally, we identify which points depend on your particular circumstances, and we confirm specific requirements against current official sources during your engagement rather than presenting general descriptions as settled fact. Where we are uncertain, we say so plainly and explain how the point will be checked.

We do not interpret statutes, adjudicate legal questions, or opine on the lawfulness of your wider production, financing, employment, tax, immigration, or contractual arrangements. If your project raises questions of that kind, you should engage appropriate professionals. We are glad to work alongside your advisers, and we can help translate practical permit requirements into plain planning steps, but we do not replace them.

Because official positions can shift, information that was accurate when we shared it can be overtaken by a change. We take reasonable care to work from credible, current sources and to review high-sensitivity topics such as fees, drone operations, and protected areas with extra care, but we cannot warrant that every point is correct at every moment. If a requirement changes during your engagement, we will tell you and help you adjust.

You remain responsible for your own compliance. Our role is to help you understand and prepare for what is required and to coordinate the practical steps, not to certify that your production is fully compliant with every law that might touch it. Any decision to proceed with filming, and any assumption of legal risk, is yours.

If you ever need a firm, authoritative answer on a regulatory point, tell us, and we will either confirm it against current official sources as part of your review or point you toward the party best placed to give that answer. We would rather give you an honest "to be confirmed" than a confident guess.

Confidentiality and document handling

Productions share sensitive material with us, including scripts, treatments, schedules, personal details of cast and crew, and business information. We treat that material as confidential and handle it with care. This section describes our approach in general terms, and our separate confidentiality and document-security information provides further detail on how files are stored and handled.

We use the information and documents you provide only for the purpose of your engagement, which is to prepare, check, and coordinate your permit-support work, and for related communication with you. We do not sell your information, and we do not share it beyond what your engagement requires. Where a process genuinely requires that material be provided to an authority or third party, we do so as part of the coordination you have authorized, and we aim to share only what is necessary for that purpose.

We ask you to send documents through the secure method we specify rather than through channels that are less protected. Ordinary email, in particular, is not a fully secure channel, and where possible we prefer secure links or a controlled upload method for sensitive files. If you choose to send sensitive material by a less secure route despite our guidance, that choice and its risks are yours.

We restrict internal access to your material to the people working on your engagement, and we retain documents only for as long as there is a legitimate purpose, after which they are handled according to our retention and deletion practices. Some records may be kept for a reasonable period to support the engagement, to meet our own record-keeping needs, or where retention is otherwise appropriate.

Confidentiality runs both ways in spirit. We ask that you keep our proposals, methods, templates, and non-public guidance confidential to your engagement, and that you not present our preparatory work to third parties as something other than the support it is. Our working materials are provided to help your production, not for redistribution.

Confidentiality does not prevent us from declining or reporting a request that is unlawful, and it does not require us to keep secret any attempt to use our service for fraud or misrepresentation. Within those honest limits, you can expect us to treat your production information as private and to handle it responsibly. If you have specific confidentiality needs, tell us at the outset and we will address them in your engagement note.

Intellectual property and materials

An engagement involves two kinds of material: the creative and business material you bring to us, and the preparatory work product we create to support your project. This section sets out who owns what and how each may be used, so there is no confusion about rights.

Your material remains yours. Scripts, treatments, storyboards, footage, designs, business information, and other content you provide belong to you or to whoever you hold them for, and engaging us gives us no ownership of them. We use your material only to perform your engagement, and you grant us the limited permission necessary to handle, format, reproduce, and coordinate it for that purpose. You confirm that you hold the rights needed to share this material with us for the engagement.

Our work product, including the templates, checklists, structured guidance, formats, and preparatory documents we develop, reflects our methods and know-how. We provide the specific deliverables prepared for your project for use in your engagement. Unless your engagement note says otherwise, our underlying templates, systems, and general methods remain ours, and we may continue to use and improve them across our practice. You should not resell, publish, or redistribute our working materials as standalone products or present them as your own commercial offering.

Any document intended for submission to an authority or third party is, once finalized with you, yours to use for your production's purpose. We prepare and format such documents; the facts and content within them are your responsibility, as covered elsewhere in these terms.

We may describe our work in general, non-confidential terms as part of describing our service, for example as anonymized illustrations of the kinds of projects we support. We will not publish your confidential details, your unreleased creative material, or anything that identifies your production without your agreement. If you would prefer that we make no reference at all to having worked with you, tell us and we will respect that.

Where third-party rights are involved, for example music, archival footage, brands, or trademarks in your creative material, clearing those rights is your responsibility, not ours. We can flag when a clearance appears to be needed, but we do not obtain or warrant creative rights clearances as part of permit-support work. If our engagement note includes any specific rights-related task, that note governs the detail.

Communication, turnaround, and coordination

Clear communication is central to how we work, and this section sets out mutual expectations about how we interact during an engagement. Good coordination depends on both sides being reachable, responsive, and organized, and it directly affects how smoothly your project moves.

We will communicate with you through the channels agreed at the start of your engagement, usually email supported by secure document exchange, and we will nominate a point of contact for your project. We ask that you likewise nominate a responsible contact who can give instructions, answer questions, and approve decisions, so that we are not left waiting on scattered or contradictory input from multiple people.

We aim to respond to your messages and to move your work forward promptly during our office hours, allowing for the time difference if your team is based elsewhere. We are based in Kathmandu and work to Nepal time, and we account for local public holidays and closures in our planning. We will tell you when a holiday or closure is likely to affect timing, because these are real constraints on any process that depends on offices being open.

Turnaround on any given task depends on the completeness of your information, the responsiveness of your team, and the involvement of third parties. When we describe how long something may take, we are giving planning guidance based on our understanding, not a guaranteed date, because much of the timeline sits with authorities and other parties whose pace we cannot control. If you have a hard production date, tell us early so we can plan realistically and flag any risk.

We will keep you informed of meaningful developments, including requests for clarification, changes we become aware of, and steps that need your action. We ask that you read our messages promptly and act on requests without undue delay, because a stalled response on your side can hold up the whole file.

If you cannot reach us or feel that communication has slipped, please escalate through the contact details we provide rather than assuming silence means progress. Equally, if we cannot reach you at a moment when your input is needed, we may have to pause work, and any delay that results from that pause rests with you. Reliable, timely two-way communication is one of the simplest and most effective things either side can do to keep an engagement on track.

Scope changes and additional permissions

Productions evolve, and it is normal for a project to change after we begin. This section explains how we handle changes to the agreed scope, including the common situation where new activities or locations trigger additional permissions. The aim is to keep control of cost and timing transparent, so nothing is done outside what you have approved.

Your engagement note describes the scope we have agreed: the locations, activities, entities, permission types, and deliverables covered. Anything beyond that is a scope change. Common examples include adding a location, adding a shooting day, changing dates, introducing drone work, adding imported equipment, filming in a protected, heritage, or religious location not previously included, expanding your crew, or bringing in an additional production entity.

When you request a change, or when we notice that your evolving plan will require something outside the current scope, we will tell you. We will explain what the change involves, whether it triggers an additional permission or process, what additional information or documents may be needed, and what effect it may have on fees and on timing. We will not carry out chargeable out-of-scope work until you have approved it.

Additional permissions often run on their own separate processes with their own responsible parties, requirements, and possible charges, and they can affect your overall timeline. A late addition, in particular, can be difficult to accommodate before a fixed production date, and in some cases a desired change may not be feasible in the time available. We will always give you an honest assessment rather than an optimistic one, because a realistic answer protects your production.

We keep a clear record of scope as it changes, so that at any point both sides know what is included and what is not. If you are ever unsure whether something you want falls inside the current scope, ask, and we will tell you plainly before any additional work or cost is incurred.

Some changes reduce scope rather than expand it, for example dropping a location or activity. We handle those transparently too, adjusting the plan and, where appropriate, the fees, according to your engagement note. Whether a change adds or removes work, our commitment is the same: no surprises, clear confirmation before we act, and an honest view of what the change means for your cost and your schedule.

Limitation of liability

This section sets the limits of our legal responsibility. It is an important part of the agreement, and it reflects the reality that a support service coordinating a process controlled by independent authorities and third parties cannot fairly carry unlimited risk for outcomes it does not decide. Please read it carefully, and ask us if anything is unclear.

We provide our services with reasonable skill and care. We do not, however, guarantee any outcome, and we are not responsible for decisions, delays, conditions, errors, or conduct of any authority, custodian, property owner, community, or other third party, nor for changes in rules, fees, or requirements, nor for consequences that flow from information you provide that is inaccurate, incomplete, or late. Those matters sit outside our control, and liability for them does not rest with us.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential losses, including lost profits, lost production days, wasted travel or crew costs, reshoot costs, loss of opportunity, or reputational harm, even if the possibility of such loss was known. Our service is preparation and coordination, and the commercial risks of a production remain with the production.

Where we are found liable to you for a matter arising from our own failure to exercise reasonable skill and care within the agreed scope, our total aggregate liability is limited, to the fullest extent permitted by law, to the amount of the service fees you have paid us for the specific engagement to which the claim relates. This cap reflects the limited, supporting nature of our role and the fees charged for it.

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited. Where applicable law gives you rights that cannot be set aside, those rights stand, and this section applies only to the extent the law allows.

You agree that you will not rely on any assurance about outcome, timing, or cost that is not written into your engagement note, since informal comments during a process are planning guidance, not guarantees. You also agree to give us a fair opportunity to address any concern before treating it as a loss, because many issues in a permit process can be resolved through prompt clarification. This section is not about avoiding responsibility for our own work; it is about drawing a fair line between what we control and what we do not.

Termination and suspension

Either side may need to end or pause an engagement, and this section explains how that works and what happens to fees and materials when it does. The aim is an orderly wind-down that treats both sides fairly.

You may end your engagement with us at any time by telling us in writing. If you do, you remain responsible for our fees for work properly carried out up to that point, and for any third-party costs already incurred or committed on your behalf. Where you have paid in advance for work not yet done, we will deal with any balance according to your engagement note. Ending the engagement does not undo commitments already made to third parties.

We may end or suspend an engagement in certain situations, including where fees due to us are unpaid, where you ask us to act unlawfully or to present misleading information, where necessary information or instructions are not provided so that we cannot reasonably continue, where continuing would place us in an unethical or unsafe position, or where the relationship has broken down such that we can no longer work effectively. Wherever it is reasonable to do so, we will give you notice and a chance to resolve the issue first.

We may suspend work temporarily rather than end it, for example while we wait for payment, for missing information, or for clarification of something that concerns us. During a suspension, timelines are affected, and any consequence of a delay caused by the reason for the suspension rests with the party responsible for that reason. We will tell you clearly when work is suspended and what is needed to resume.

On termination, we will, on request and where practicable, return or make available the materials you provided and any completed deliverables you have paid for, subject to any retention we reasonably need for our records and to our confidentiality and document-security practices. We are not obliged to hand over internal working materials, templates, or systems that remain ours.

Termination does not affect rights and obligations that have already accrued, and the sections of these terms that by their nature should survive, including those on fees due, confidentiality, intellectual property, limitation of liability, and governing law, continue to apply after the engagement ends. Our goal in any ending is to be fair, clear, and professional, so that even an engagement that stops early stops cleanly.

Governing law and dispute resolution

This section explains the legal framework for these terms and how any disagreement is to be handled. A clear framework benefits both sides, because it removes uncertainty about where and how issues are resolved if they cannot be settled amicably.

These terms, and any engagement carried out under them, are governed by the laws of Nepal, and you agree that the courts of Nepal have jurisdiction over any dispute arising out of or in connection with them, subject to any right you have under applicable law that cannot be excluded. Because we are based in Kathmandu and our services relate to filming in Nepal, this is the natural and appropriate legal framework for our work together.

Before any formal step, both sides agree to try in good faith to resolve any disagreement through direct discussion. Most issues in a permit-support engagement stem from a misunderstanding, a change in circumstances, or a third-party action, and can be resolved quickly through honest conversation. We ask that you raise any concern with us promptly and give us a fair chance to understand and address it, and we commit to doing the same with you.

If a matter cannot be resolved through discussion, the parties will consider whether an alternative and proportionate means of resolution is appropriate before resorting to formal proceedings, taking into account the nature and value of the dispute. Nothing in this section prevents either side from seeking urgent relief where genuinely necessary, or from exercising rights that applicable law provides.

If any provision of these terms is found to be invalid or unenforceable, that provision is severed to the extent necessary, and the remaining provisions continue in full effect. A failure by either side to insist on strict performance of any part of these terms on one occasion is not a waiver of the right to insist on it later.

These terms, together with your engagement note and any specific written agreement for your project, form the whole of the agreement between us on their subject matter, and they replace any earlier understanding on the same points. Where the engagement note and these general terms differ, the engagement note controls for your specific project. If you would like to discuss how this framework applies before you engage us, contact us and we will explain it in plain terms.

Changes to these terms

We may update these terms from time to time, and this section explains how changes work and how they affect you. Keeping the terms current is part of running an honest service, because our processes, and the regulatory environment we operate in, do not stand still.

We may revise these terms to reflect changes in how we work, in the services we offer, in legal or regulatory expectations, or simply to make them clearer. When we do, we will publish the updated version on this page. The version in force for your engagement is the one applicable at the time you accept your scope or instruct us to begin, unless we agree otherwise with you in writing or unless a later change is needed to reflect a legal requirement.

For a live engagement already under way, we will not spring materially different terms on you mid-project without telling you. If a change would materially affect an engagement already agreed, we will bring it to your attention and, where appropriate, discuss how it applies, so that you are not caught out by a shift in the rules of our relationship partway through your work.

By continuing to instruct us, to send us information, or to accept our services after an updated version is published and applies to your engagement, you accept the updated terms as they apply to that engagement. If you do not accept a change that applies to you, your remedy is to raise it with us and, if it cannot be resolved, to end the engagement under the termination section, subject to fees for work already properly done.

We encourage you to keep a copy of the terms and your engagement note that applied to your project, so that both sides have a clear record of what was agreed. If you are ever unsure which version applies to you, or how a change affects you, ask us and we will confirm.

Updating these terms does not change the core of how we work: as an independent, private support service that prepares and coordinates diligently, communicates honestly, makes no guarantees about outcomes we do not control, and confirms specific regulatory facts against current official sources. Those principles are constant, whatever the wording around them. If you have any question about these terms or about a change to them, contact us before you proceed.

Matter	Who is responsible	What we do	Why it matters
Accuracy of production information	Client	Structure requests, flag gaps and inconsistencies, ask for clarification	Authorities and third parties rely on this through us, and errors cause delay or refusal
Truthfulness of submitted content	Client	Prepare and format materials from what you provide	We organize facts, we do not create them, and false content risks the whole file
Our service fee	Client, to us	Set out the fee basis in your engagement note before work begins	Keeps cost transparent and separates our fee from third-party charges
Official and authority fees	Client	Identify likely fee categories, confirm specifics against current sources	Amounts are set by others and can change, so they are verified rather than assumed
Location, custodian, and community fees	Client	Help you anticipate which may apply and coordinate engagement	These are set by owners and custodians, not by us, and paying does not guarantee access
Permit or permission decisions	Relevant authority	Prepare, coordinate, and handle routine clarifications	No support service can guarantee how an independent authority decides
Processing time and scheduling	Depends on many parties	Give planning guidance, flag holidays and closures, plan realistically	Timing sits largely with offices and third parties whose pace we cannot control
Additional permissions (drone, protected, heritage, religious areas)	Client, with responsible parties	Plan and prepare as an agreed scope item, coordinate separate steps	These run separate processes and can affect cost and timeline
Imported equipment and customs	Client, with specialists	Help prepare records and coordinate with a customs specialist where engaged	Clearance is a separate decision we cannot guarantee
Legal, tax, insurance, immigration advice	Client, with own advisers	Flag when something appears needed, work alongside your advisers	We provide support guidance, not professional advice in these fields
Confidential document handling	Shared	Use secure methods, restrict access, retain only as needed	Sensitive material must be protected, and secure channels reduce risk
Scope changes	Client requests, we confirm	Assess effect on fees and timing, confirm before doing out-of-scope work	Prevents surprise charges and keeps both sides clear on what is included

Frequently asked questions

Is Film Permits Nepal a government office or an official permit issuer?

No. We are an independent, privately owned production-support service based in Kathmandu. We are not a ministry, department, agency, or regulator, and we hold no official power to grant, refuse, or speed up any permit or permission. Every decision on a permit, licence, location access, or clearance rests entirely with the relevant authority or custodian, decided under their own rules. Our role is to prepare, organize, and coordinate your paperwork and to guide you through the practical process with reasonable skill and care.

Do these terms guarantee that my permit will be approved?

No, and any service that promises guaranteed approval is not describing how the process really works. Approval is a matter for the issuing authority, made under its own criteria and discretion, which we cannot control or influence. What we commit to is diligent, honest preparation and coordination, clear communication, and reasonable skill and care within your agreed scope. That commitment is the substance of our service, but it is separate from the outcome, which always sits with the relevant authority.

What exactly am I agreeing to when I engage you?

You are agreeing to these general Terms of Service together with the specific written proposal or engagement note we prepare for your project. The engagement note sets out the particular tasks, deliverables, and fees for your production, and it controls if it differs from the general description on this page. By sending us information, accepting a scope, or asking us to begin, you accept the terms that apply to your engagement. If anything is unclear, contact us before you proceed and we will explain how it applies to your situation.

How are your fees different from the official and third-party costs?

Our fees are for our professional preparation, coordination, and guidance, and they are set out in your engagement note. They are separate from and additional to official fees, authority charges, location or custodian fees, translation or notarization costs, courier costs, customs-related expenses, and specialist fees. Those third-party amounts are set by others, not by us, and they are confirmed against current sources during your review rather than assumed. Unless your engagement note says otherwise, you pay third-party costs directly or fund them in advance.

Why will you not tell me the exact permit fees or processing time on this page?

Because stating a specific figure or timeline we have not confirmed would be misleading, and both can change. Official fees, third-party charges, and processing times depend on your locations, activities, and current official rules, and which authority applies depends on your particular production. During your engagement we confirm the specific figures and requirements that apply to you against current sources, and we tell you clearly when something is still to be verified. We would rather give you an honest "to be confirmed" than a confident guess.

What are my main responsibilities under these terms?

Your central responsibilities are to give us accurate, complete, and current information, to provide requested documents in the form we specify, and to stand behind the truthfulness of everything submitted through us. You are also responsible for your own legal, tax, insurance, immigration, and travel arrangements, for meeting deadlines and responding to clarifications promptly, and for paying fees and charges when due. You must conduct your production lawfully and respectfully and must not ask us to present false information to any authority or third party.

What happens if information I gave you turns out to be wrong?

If information you provide is inaccurate, incomplete, or late, and that causes a delay, a refusal, an added cost, or another problem, that consequence is your responsibility rather than ours, because we prepare materials from what you give us. We do flag inconsistencies we notice and ask for clarification where something looks unusual, but we are entitled to rely on your information without independently verifying every detail. If we discover material information has been withheld or misrepresented, we may pause work, decline to submit anything misleading, and in serious cases end the engagement.

Do you provide legal advice about my production?

No. Everything we share about rules, requirements, authorities, and processes is production-support guidance based on our current understanding, not legal advice, and it does not replace advice from a qualified lawyer or other licensed professional. We do not interpret statutes or opine on the lawfulness of your financing, employment, tax, immigration, or contractual arrangements. If your project raises questions of that kind, you should engage appropriate professionals, and we are glad to work alongside them while we handle the practical permit-support side.

How do you handle my confidential documents and creative material?

We treat your material as confidential and use it only for your engagement and related communication. We ask you to send documents through the secure method we specify rather than through less protected channels, since ordinary email is not fully secure. We restrict internal access to the people working on your project and retain documents only as long as there is a legitimate purpose, consistent with our confidentiality and document-security practices. We do not sell your information or share it beyond what your engagement genuinely requires.

What if my production changes after we start?

Changes are normal, and we handle them through a clear scope-change process. If you request a change, or if we notice your evolving plan needs something outside the current scope, we tell you what it involves, whether it triggers an additional permission, and what effect it may have on fees and timing. We do not carry out chargeable out-of-scope work until you approve it. Late additions can be hard to accommodate before a fixed date, so we give you an honest assessment rather than an optimistic one.

What are the limits of your liability if something goes wrong?

We provide our services with reasonable skill and care, but we are not responsible for decisions, delays, or conduct of authorities and third parties, for changes in rules or fees, or for consequences of inaccurate or late information you provide. To the extent the law allows, we are not liable for indirect or consequential losses such as lost production days or reshoot costs, and where we are liable for our own failure within scope, our total liability is limited to the service fees you paid for the relevant engagement. Nothing excludes liability that cannot lawfully be excluded.

Can either of us end the engagement, and what happens to fees and documents?

Yes. You may end the engagement at any time in writing, remaining responsible for fees for work properly done and for third-party costs already incurred or committed. We may end or suspend an engagement for reasons such as unpaid fees, a request to act unlawfully, or missing information that stops us continuing, usually after notice and a chance to resolve the issue. On termination we will, where practicable and on request, return your materials and any completed deliverables you have paid for, subject to our records and security practices.

Which law governs these terms, and how are disputes handled?

These terms and any engagement under them are governed by the laws of Nepal, and the courts of Nepal have jurisdiction, subject to any rights applicable law gives you that cannot be excluded. Before any formal step, both sides agree to try in good faith to resolve disagreements through direct discussion, since most issues stem from a misunderstanding or a third-party action and can be settled quickly. Your engagement note, any specific written agreement, and these general terms together form the whole agreement, with the engagement note controlling for your project.

How will I know if these terms change?

We may update these terms to reflect changes in how we work or in legal expectations, and we publish the current version on this page. The version that applies to your engagement is the one in force when you accept your scope or instruct us to begin, unless we agree otherwise in writing. If a change would materially affect an engagement already under way, we will bring it to your attention rather than spring it on you mid-project. We recommend keeping a copy of the terms and engagement note that applied to your work.